Southern New Mexico Surgery Center

Contact | Hours | Billing

Thank you for visiting the Southern New Mexico Surgery Center online.

Please feel free to contact us regarding any questions you might have. We can be reached by telephone at 575.437.0890, e-mail or fax at 575.437.0905.

Southern New Mexico Surgery Center, LLC
2301 Indian Wells Rd. Suite B
Alamogordo, NM 88310

Hours of the facility
6:30 a.m. - 5:00 p.m.

Billing Information for our patients
Our staff at the Southern New Mexico Surgery Center realize just how confusing, frustrating, and time-consuming medical billing can be! Navigating through insurance company EOB's (Explanation of Benefits), co-payments, deductibles, physician office statements, and facility fees is not a fun way to spend your day. To make the task easier, we offer this guide to medical billing for the services you have received at the Southern New Mexico Surgery Center.

You will receive the following categories of statements
Southern New Mexico Surgery Center Facility Statement
Insurance Company Explanation of Benefits (EOB)
Surgeon or Treating Physician Statement
Anesthesia Provider Statement
Pathology Services Statement (if performed)
The Surgery Center facility bill represents charges for your services at our center. The bill does not include fees for your surgeon, anesthesia provider, or pathology services. These entities bill for their own services separately.

Co-Payments & Deductibles
Your insurance may require you to provide co-payments for your procedure and require that your deductible be met before receiving additional benefits. Prior to your surgery, the Southern New Mexico Surgery Center will verify your insurance coverage and contact you to inform you of your co-payment and deductible responsibilities. We require co-payments and payment of deductibles at the time of service. We accept cash, check, and credit cards.

Self-Pay
If you are not covered by insurance, we will require payment in full prior to your procedure. We will contact you prior to your procedure to inform you of the facility fee and facilitate payment arrangements.

Out of Network
If the Southern New Mexico Surgery Center is not contracted with your Insurance company, we will provide your services on an “Out of Network” basis and our business staff will contact you personally before and after your procedure to assist you with your billing process. Your insurance company will send you their Explanation of Benefits (EOB). Your facility fee bill will come directly from the Southern New Mexico Surgery Center. Please call us if you have any questions regarding your insurance company's Explanation of Benefits.

If your insurance company sends their facility fee check directly to you, we ask that you call our business office and send the check to our facility within five days.

Surgeon or Treating Physician
Your surgeon or treating physician will provide you with their own statement covering their professional services. Please contact the surgeon/physician office to discuss billing issues.

Contact Numbers
For questions regarding your Southern New Mexico Surgery Center facility bill, please first call 575.437.0890.

If you still have concerns, please call our on-site business office at 575.437.0890. Our goal is to provide you a personalized, professional service from start to finish!
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